Privacy Policy

Privacy Policy

Effective Date: [07-09-2024]

XFilter is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal data when you visit our website and use our services, including purchasing tools delivered via email. Payments are processed through Stripe. This policy is designed to comply with the General Data Protection Regulation (GDPR) in the European Union and the California Consumer Privacy Act (CCPA) in the United States, as well as other relevant privacy laws.

1. Data We Collect

We collect the following types of personal data when you use our website and services:

1.1 Automatically Collected Data

When you visit our website, we automatically collect certain information about your device, including:

  • IP address

  • Browser type

  • Language preferences

  • Time zone

  • Duration of your visit and pages viewed

  • Referring sites or search terms (if applicable)

This information is collected through cookies and similar tracking technologies. Please refer to our [Cookie Policy] for further details.

1.2 Personal Data You Provide

When you register for an account, make a purchase, or contact us, we collect the following personal information:

  • First and last name

  • Email address

  • Billing and shipping address

  • Payment information (processed through Stripe)

  • Phone number (optional)

  • Business information (optional)

1.3 Payment Information

Payments are processed through Stripe, a third-party payment processor. We do not receive full credit card details, but we may collect confirmation of successful transactions, transaction numbers, and the last four digits of your card for verification purposes.

For more information on how Stripe handles your data, please review their Privacy Policy: [Stripe Privacy Policy Link].

2. How We Use Your Data

We use your personal data for the following purposes:

  • Order Processing: To process your order and deliver the tools via email.

  • Customer Support: To respond to inquiries and provide support.

  • Communication: To send updates about your order or promotional materials (with your consent).

  • Legal Compliance: To comply with legal obligations, such as tax regulations.

  • Fraud Prevention: To detect and prevent fraudulent or abusive activities.

3. Legal Basis for Processing (For EU Residents)

Under the GDPR, we process personal data based on the following legal grounds:

  • Performance of a Contract: To process your order and deliver the requested services.

  • Consent: For sending marketing communications (when you opt in).

  • Legitimate Interests: For fraud prevention, analytics, and improving our services.

  • Legal Obligation: To maintain records as required by tax laws.

4. Your Rights (For EU and California Residents)

4.1 EU Residents' Rights (GDPR)

If you are an EU resident, you have the following rights regarding your personal data:

  • Right to access your data.

  • Right to rectify inaccurate or incomplete data.

  • Right to request the deletion of your data ("right to be forgotten").

  • Right to restrict the processing of your data.

  • Right to data portability.

  • Right to object to data processing based on legitimate interests or for direct marketing purposes.

  • Right not to be subject to automated decision-making or profiling.

4.2 California Residents' Rights (CCPA)

If you are a California resident, you have the following rights under the CCPA:

  • Right to know what personal data we collect, use, and share.

  • Right to request the deletion of your personal data (with certain exceptions).

  • Right to opt-out of the sale of your personal data (we do not sell personal data).

  • Right not to be discriminated against for exercising your privacy rights.

To exercise any of these rights, please contact us at [help@xfilter.info]. We will respond to your request within 30 days.

5. Data Transfers Outside Europe

We may transfer your personal data outside of the European Economic Area (EEA), including to the United States and Canada, where our servers or third-party partners are located. When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as using standard contractual clauses approved by the European Commission or working with certified parties under the Privacy Shield (where applicable).

6. Data Security

We take the security of your personal data seriously and have implemented technical and organizational measures to protect your data from loss, unauthorized access, disclosure, or alteration. While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For example, we retain invoicing and transaction data for up to 7 years for tax purposes.

8. Sharing Your Data with Third Parties

We only share your personal data with third parties under the following circumstances:

  • Payment Processors: Stripe processes payments on our behalf.

  • Service Providers: Such as hosting providers, email providers, and IT support.

  • Legal Requirements: To comply with legal obligations or respond to a legal process.

  • Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred to the involved parties.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website, gather analytics, and show targeted advertisements. You can control cookies via your browser settings. For more information, see our [Cookie Policy].

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting to our website. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: